Here are five of the most important ones.Ī business cannot survive without its customers, so the age-old adage that the “customer is king” is important. If you follow the important Six Sigma principles outlined below, you can significantly increase your chances of producing a near-perfect product. Important Principles of Six SigmaĪs with any methodology, there are principles you need to follow. To be labeled as defective, the defects need to be significant enough to render the entire product unusable, meaning it has completely failed to meet customer specifications. Just because a product has defects does not mean it is defective. However, they still need to be eliminated to get the product closer to specification. Furthermore, a product can have several flaws, and they may not negatively impact the functionality of the product noticeably. Defects usually arise due to failure to meet the customer’s specifications or requirements. Here’s is a table outlining the various Six Sigma levels (highest to lowest): Sigma LevelĪ defect is an undesirable result (a mistake or flaw) that the customer didn’t expect. When an organization achieves this, we can say it has reached a Sigma level of 6, which is the highest in Six Sigma. In other words, this can be translated to 3.4 defects per million opportunities (DPMO). Six Sigma aims to make processes near-perfectly by ensuring that 99.99966% of all output is free from defects. Whether it is the transportation, hospitality, healthcare, pharmaceuticals, food, beverages, or education industry, Six Sigma can be applied wherever there is a process. However, it wasn’t until General Electric adopted the methodology in the 1990s that it truly came into the limelight.Īlthough Six Sigma’s origins are in the manufacturing industry, process operators can use Six Sigma in almost any industry. Motorola created six Sigma in 1986 to improve its manufacturing process. Six Sigma is a quality improvement methodology that uses a data-driven approach to eliminate defects in a process. We’ll also discuss the different certifications you can get to be a professional in the field. In this article, we’ll take a brief overview of Six Sigma, as well as its principles and who can benefit from the six sigma methodology. However, one method has proven time and time again to be the answer: Six Sigma. Many methodologies have been created to help organizations meet the goals that make them competitive in the toughest market conditions. This is the goal of almost any business to improve customer experience, reduce costs and increase the bottom line. The world of manufacturing has largely focused on high-quality output and customer satisfaction.
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